If you’ve had an eSpring water purification system in your home for some time, you probably know that the filter cartridge needs to be replaced regularly. This ensures that the filter continues to purify water effectively. In 2024, Amway introduced the new eSpring system with UV-C LED technology, but that doesn’t mean the old model no longer works or that replacement parts and filter cartridges are no longer available. On the contrary, replacement cartridges for the older model will remain available for several more years.
In this article we explain how to identify which model you have, when it’s time to replace the filter and how to properly order a cartridge for your system.
If You Have an Older eSpring Model
The photo shows an older model of the eSpring filter.
Why and When to Replace the Filter Cartridge
Regardless of the model, the filter cartridge has a limited service life because it traps and removes contaminants, and its effectiveness decreases over time. The cartridge must be replaced when a specified volume of water has been filtered (usually about 5,000 liters) or approximately one year after installation, whichever condition comes first.
The exact lifespan of the cartridge depends on the water quality and usage in your home – the more water you filter, the sooner you’ll need to replace the cartridge.
How should you know when it's time to change the cartridge
The older model uses an indicator light and an audible alert. When the filter cartridge needs to be replaced, a red light comes on and the filter beeps while water is running.
The process of replacing an older model filter
Unlike the latest model, in which the cartridge can be replaced in a couple of minutes without tools (the so-called “2-1-0” rule), the process takes longer on older eSpring models:
- Turn off the water supply.
- Remove the filter cover.
- Disconnect the water hoses from the appliance*.
- Remove the old filter cartridge.
- Rinse the compartment where the filter cartridge was located.
- Insert the new filter cartridge in the correct orientation.
- Reconnect the water hoses.
- Follow the remaining steps outlined in the instruction manual for your model.
* A special tool, included with the filter cartridge, is used to disconnect the hoses.
You can replace the filter cartridge yourself at home, there’s no need to call a technician. Although the process takes longer than with the new model, you can do it yourself, just follow the simple steps listed above.
We recommend that you follow the instructions specific to your model during the replacement process or, if you have any questions, contact us. We’ll help you determine the steps required for your specific system.
How to order the right cartridge for Your system
We recommend ordering the filter cartridge directly from the official AMWAY website. When you buy it there, you can be sure that you are purchasing a genuine filter and receiving the manufacturer’s warranty.
Other replaceable parts
When replacing the filter cartridge, it’s a good idea to check these two parts as well, if they’re worn out, it’s also recommended that you replace them:
- Filter housing – the container in which the filter cartridge is installed. If you notice any cracks or damage, replace it along with the cartridge.
- Filter housing sealing ring – if you notice a water leak after replacing the cartridge, it is usually sufficient to replace only this ring.
You can also order these items on the official AMWAY website.
If you’d like to find out the prices of filters or other AMWAY products, please contact us, and we’ll offer you the best solution for purchasing AMWAY products.
Frequently Asked Questions
No, the old and new models use different filter cartridges, which are not compatible with each other.
Amway plans to continue supplying replacement parts and cartridges for the older model for several more years, but we recommend that you contact us for specific details.
It depends on your needs. The new model features a longer UV lamp life, faster filter replacement, and lower energy consumption.
AMWAY’s policy prohibits the public disclosure of specific prices. Find out the most convenient way to check the current price.
This information is provided for general reference. For specific information about your particular eSpring model, cartridge type, and purchase, please contact us or the official AMWAY customer service department.
